Engage
Website, email and SMS. For an office that does not need the casework inbox.
£25/ month, ex VAT£39
- Constituency website
- Email and SMS to people who have opted in
- Constituent lists and consent
Tools for
MPs, councillors, MSPs, AMs and MLAs
We provide casework and engagement tools to help you get through the inbox, keep the backlog down, and have the time to properly connect with your residents.
No credit card required.
What the office actually uses
Casework Suite is the inbox, the people, and the follow-up. Website and email campaigns are there when you want them.
Shared inbox
Email, web forms and letters land in one place. Assign the case. Reply on the thread.
Sorted before the office opens
Overnight post goes to the right queue. The same pothole email does not become four cases.
One reply to a campaign
Hundreds of the same petition sit together. Write once, add a line where it matters, send.
The constituent, not a spreadsheet
Name, address, consent and previous cases stay on one record.
The public site, if you want it
Keep the website you have. Or use ours, so a form lands on the same person as the casework.
The public site, if you want it
Keep the website you have. Or use ours, so a form lands on the same person as the casework.
See the website builderOff Caseworker overnight
We move the office in one go. You do not run two systems for a month, and you do not retype the caseload.
- Cases, constituents and correspondence come across together.
- The shared inbox is ready the next morning, with your folders.
- Staff get a login. They do not get a weekend of data entry.
Two prices. No setup fee.
Casework Suite
The shared inbox, plus everything in Engage.
£120/ month, ex VAT
- Shared inbox, letters and constituent records
- Tasks, leave and surgery follow-up
- Website and campaigns when you want them
Full comparison. Phone is a separate add-on.
Questions offices ask
Can we keep Outlook?
Parliamentary Digital Service still controls access to parliamentary mailboxes, so CaseBase cannot plug into them yet. Forward mail into the shared inbox. You can register that address now, under Settings → Mail → Connections, for the day the door opens.
Do we have to use the AI?
No. Auto-pilot can sort overnight post, and Co-pilot can draft a reply. Both can be switched off. Nothing is sent unless someone in the office presses send.
Can we keep our website?
Yes. WordPress, a developer site, or the one you already pay for can stay. The website builder is there if you later want petitions and contact forms on the same constituent records.
Where does the data sit?
In the UK. Your office is separate from every other office. You are the data controller. A data processing agreement is ready when you need it.
What is in the trial?
14 days, no card. Example cases are already in the inbox, labelled so they are obvious. An MP office is emailed to the parliamentary address for approval before the trial starts. A council office goes straight in.
Open the inbox and look around.
The trial includes labelled example cases, so you can see a morning's work before any live post arrives.
Start a 14-day trial